Your members need to be able to get industry specific information. Do you know where they go to get it?

• Do they Google for it?

• Do they go to another organization for it?

• Do they do without?

With KLAS, you can be 'the place to go' for their information needs. A number of the deployment models include solutions for your specific needs such as:

• Providing a "knowledge center" of documents that you make available to your members

• Providing a "community information hub" for your members to be able to contribute content

• Providing e-commerce access to articles and content, where users pay to get access to content

• A combination of the above

Provide more value for your members, and incentive to join your orgainization with your information resources and KLAS:

• Allow different levels of access to information

  • Make some content available publicly

  • Restrict some content to members-only access (with a link to your membership sign-up page)

  • Increase revenue by making some available by content available by e-commerce only (you may set the price to be less expensive for members)

• Proactive alerts to members.

  • Allow KLAS to keep a profile of the subject material that each member wants. KLAS can then proactively alert the member as new content of interest is added to the system-- getting them to come back to the organization, and reinforcing their membership value

• Use statistics to learn which resources are most used and thereby most valuable to your members.

• Create a sense of community by allowing commentary, ratings, etc. by your members.

Come visit us in booth #422 at the 2010 ASAE Annual Conference and be sure to ask for our white paper Satisfy and Serve: Strategies to increase the value of your information resources.

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Andrea Ewing Callicutt
Keystone Systems, Inc.
800-222-9711
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